Guide to FloodFlash rapid-payment claims

FloodFlash is designed to protect businesses, corporations and municipalities from any naturally occurring flood, including storm surge, snow melt and Severe Convective Storms. Find out how a typical rapid-payment claim works below.

Simple claims, rapid payments

One of the main benefits of paramertric insurance is the simplicity and speed with which claims are paid. When flood water reaches a trigger depth at the sensor (or sensors), we begin the claims process. We ask for an estimate of loss which informs an initial payment so that businesses can get started with their recovery as soon as possible.

We then provide a proof of loss form. The business must complete this within six months with their (approximate) actual loss sustained. If the actual loss is lower than the initial estimate, the customer must refund the difference. In the more likely scenario where actual losses are higher than the initial estimated losses we pay the difference up to the maximum payout available for that trigger.

Rapid-payment claims in action

FloodFlash have monitored over 4,000 sensor flood events and paid claims across 4 major storms. Here’s how a typical claim pays out across an expected payment time of weeks from the day of flooding.


Stage 1:

The flood begins

Stage 2:

Water reaches the client's trigger depth


Stage 3:

The FloodFlash team opens the claim


Stage 4:

FloodFlash sends an initial payment based on estimated losses


Stage 5:

Recovery begins


Stage 6:

After 6 months, the client provides a proof of loss to inform any final payments

FAQ: What can I include on the proof of loss?

FloodFlash claims can be used for any costs associated with flooding. Building and inventory costs, external damage and vehicles, non-tangible costs including business interruption, rebuild compliance, contract breaches or reputation damage can all be included within the proof of loss. It’s entirely up to the business.

Find out more

We’ve only scratched the surface of what makes FloodFlash parametric claims great. They have the power to reduce uncertainty, lower claim values and reward risk managers that have invested in flood resilience. To find out how your business or municipality might benefit, contact our expert team.